Need help with an order, a wallet top-up or a refund? The fastest way to reach the CurvePioneer team is Telegram.
Telegram (fastest)
Message us at https://t.me/curvepioneer_support. Usually within a few hours; always within 24–48 hours.
Write to support@curvepioneer.com. Please use the email address registered on your account so we can find it quickly.
What to include
We will never ask for your password, OTP or UPI PIN. Never share them with anyone claiming to be support.
- Your registered email address.
- The order ID or wallet transaction ID (for payment questions, include the UPI reference or crypto transaction hash).
- A short description of the problem and, if helpful, a screenshot.
Support hours
Support is monitored 7 days a week, 10:00–22:00 IST.
Grievances
For privacy or legal grievances, email support@curvepioneer.com with the subject "Grievance". See also our Privacy Policy (/privacy) and Refund Policy (/refund-policy).